Below is a sampling of how costs compare given different numbers of Help Desk incidents.
|Old Model Annual Cost||New Model (PAL) Annual Cost|
|Best Case (No Calls)||$302,000||$98,000|
|Likely Case (80 calls)||$302,000||$130,000|
|Worst Case(1,000+ calls)||$302,000||$275,000 (Cap)|
For equipment that does not qualify for PAL maintenance or that must have a higher SLA, Paladin Tech Solutions offers traditional global 24x7x4 maintenance at competitive prices.
Paladin also offers Time & Material calls for equipment not under contract.